More businesses than ever are turning to next generation solutions such as SIP Trunks and hosted telephony. We have covered in many of our blogs that ISDN is a dying technology. Indeed, BT intend to switch their ISDN network off entirely in 2025 and the general consensus is the technology will be as good as gone within five years. But this traditional system is still being used by many businesses. ISDN is a communications network that relies...

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Every business is only as good as its workforce – and attracting then holding onto your best people are now partly determined by how supportive, flexible, agile and efficient your communications and IT systems are. Did you know that 75% of employees rank workplace flexibility as their most important benefit? Better people means better business Losing or being unable to attract top quality employees damages your ability to be competitive, while high levels of employee churn increase costs. Digital natives’ demands...

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Connected communications can help you dramatically improve your business. To support healthy, continued growth, every business needs to operate effectively. From IT to human resources, telecoms to finance, every function needs to work efficiently in order to maximise profitability and to free up funds for investment back into the business. Connected communications play a major part in modern business operations. However it’s easy to assume your existing phone system is operating effectively if there isn’t an obvious issue with performance. But there are several...

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Mobile working is now the norm and yet: 80% of workers feel it’s harder to work in mobile teams.* 33% cite poor communications as their greatest challenge when mobile.* Not enabling mobile working can carry a significant cost…. Common mobile worker complaints are as follows: Lower job satisfaction as they don’t feel like they have access to the right tools for the job. They feel excluded by missing out on important communications. They feel frustrated at using tools which aren’t designed...

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It doesn’t seem that long ago that we wrote about BT putting up their prices….it is happening again! This coming September, BT increase prices for millions of customers yet again, as reported by MoneySavingExpert.com. BT have announced that they will be increasing broadband, TV, BT Sport and call costs for some of its residential customers on September 16th.  This is BT’s second price rise this year and an incredible fifth major price hike in less than four years. An overview of BT’s...

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We are experiencing the rise of online estate agents promising us to sell our homes at a fraction of the cost of high street branches.  As a result of this, one in five high street estate agents are at risk of going out of business amid a growth in online companies, according to figures. High street estate agents are under increasing pressure to keep costs low and deliver outstanding customer service to stay competitive.  Hosted telephony (or VOIP) is...

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Eze Talk are pleased to now be offering Amazon Web Services.  We know that in the wake of GDPR, it is more important than ever for companies to be able to simply and securely collect, store and analyse their data. Amazon Web Services (AWS), is an on-demand cloud computing platform that offers a secure service that is second to none.  It is built to store and retrieve any amount of data from anywhere – websites and mobile apps, corporate applications and data...

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BT intend to stop selling their traditional ISDN lines by 2020 with a view to phasing out the network entirely by 2025.  It has been reported that 25% of businesses are not aware of the need to move to new IP technology.  We have found more than half of the businesses we speak to rely on outdated telephony which could be holding their business back. What is this old technology?! Traditional ISDN lines (Integrated Services Digital Network) were introduced by BT in...

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In today's technology driven, mobile world it is more important than ever to ensure your devices are secure and not at risk of abuse.  Eze Talk are pleased to supply IBM MaaS360®, it sounds complicated (or like a secret code name that you are told on a need to know basis) but it really couldn’t be easier or more straightforward to use and could massively help your business! This is the technical bit - IBM MaaS360® is a comprehensive mobile device management solution for...

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Background The telephone system is undoubtedly the lifeblood of any recruitment company. Contact with candidates and clients is what drives business forward, therefore the chosen system must be reliable and offer the features required to operate as efficiently as possible. The challenge Not only are high quality features required but the system must be resilient and have a disaster recovery plan in place. Time is money for recruitment consultants and one thing they simply cannot operate without is a phone. In such a...

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