Everyone can benefit from hosted telephony. For many, the cost savings are the initial reason to switch. However, businesses soon find the flexibility, business continuity, capabilities and service compared to the traditional ISDN network soon bring considerable benefits which deliver huge efficiencies.

Eze Talk’s high performance hosted telephony option has lots of clever, up to date features:

Features you can easily control

Our hosted telephony puts you in complete control of your phone system and is provided with an extensive range of call handling and management features all operated through an easy to use web interface.

An on demand service with no hidden costs

As our telephony is hosted on your behalf, you only pay for what you need on a per seat basis, there is no major hardware investment or other financing costs. All maintenance costs are free and you will receive 24/7 support.

Enables mobility and flexibility

Our hosted telephony helps businesses become more efficient by enabling flexible work environments through hot desking, home working and extending the service to mobile devices. With hunt groups, you can move calls seamlessly between users and offices.

Increased productivity

Use the data to tell you when your busiest times of the day are. It might not be when you think it is! Our hosted telephony enables you to reallocate resource within your business resulting in increased productivity and efficiencies and a reduction in administrative overheads.

Improved customer service

Utilize the call queuing feature to inform customers of their position in the queue and to play marketing messages. The call recording facility enables you to record any conversation, even if you are mid call.

A business continuity solution and disaster recovery

Unexpected events such as snow, floods or strikes wont disrupt your business – because our hosted telephony sits ‘in the cloud’, the service provides business continuity features that allow your organisation to keep making and taking calls.

Mobile twinning

Callers need to only dial one number to reach your desk phone and mobile simultaneously, ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.

Number choice

You have total flexibility with the numbers you want to use. You can keep your existing numbers or assign new numbers. Extend your business reach and use any local area number no matter where you are located.

Lower call costs

You get all the cost benefits of IP Telephony including free site to site calls and cheaper call rates. If you use our hosted telephony together with our mobile services, you benefit from incredibly competitive rates for calls between your fixed and mobile devices.
Screenshot of hosted telephony Call recording
Screenshot of hosted telephony Auto attendant for call routing
Screenshot of hosted telephony Call statistics

Set up is quick and simple so get in contact us about how hosted telephony can help your business today!

 

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