+

It doesn’t seem that long ago that we wrote about BT putting up their prices….it is happening again! This coming September, BT increase prices for millions of customers yet again, as reported by MoneySavingExpert.com. BT have announced that they will be increasing broadband, TV, BT Sport and call costs for some of its residential customers on September 16th.  This is BT’s second price rise this year and an incredible fifth major price hike in less than four years. An overview of BT’s...

Learn More
+

Find out exactly how much a missed call costs your company – it’s probably more than you expect. In today’s connected world, being available at all times is vital. Although most businesses tend to favour email and online channels as a way of keeping costs low, customers still expect to be able to reach you by phone. As such, it is important to know how much missed calls could be costing your business. The cost of missed calls varies greatly depending...

Learn More
+

On a cold Tuesday in Crewe, we took part in a scary, spooky day in aid of the amazing local charity, The Donna Louise. We dressed in our most scary, spooktacular costumes to raise as much money as we could!  The Donna Louise provides care, support and fun to young people and their families from initial diagnosis until they no longer need the charity, they are there every step of the way.  The charity also provides respite in the family home,...

Learn More
+

Some firms who provide financial services to clients will now be legally required to record all telephone conversations, according to the Financial Conduct Authority (FCA) under MiFID II requirements. Whilst it is imperative to stress this only affects a small proportion of financial services firms, it is nonetheless important to understand how the change may affect your business. The Markets in Financial Instruments Directive II (MiFID II) is an EU regulation that is due to take effect from 3 January 2018. ...

Learn More
+

It has been widely reported that BT are “reluctantly” raising their prices once again.  This comes just six months after the company last increased prices and the third price rise in 18 months, which is a bit keen by anyone’s standards. Customers are seeing increases across broadband packages and landlines, where broadband is up £2 a month and Infinity Fibre up £2.50 a month, that’s £30 a year.  Even BT Sport has not escaped and will no longer be free,...

Learn More

First there was 1G, 2G, 3G, and then 4G, and now the next frontier for faster broadband could be 5G. As smartphone users demand faster downloads and connectivity, 5G could be our saviour. Some of you may be thinking we’ve only just been introduced to 4G, which remains limited in some towns and cities.  Technology doesn't stand still and is always changing, and the speed of mobile broadband in particular has been growing faster over the years. 5G is expected...

Learn More

Internet safety is crucial and computers and smart phones are an integral part of a business’ working environment, as well as our daily lives. With all that happens on the internet these days it’s too risky to let your computer sit ‘naked’ on the internet.  Even if you don't think you're a very technical person, there are several simple things you can do to protect yourself and others working within your computing environment. Here at eZe-Talk, we’ve put together a...

Learn More

It wasn’t that long ago when the majority of people relied on their landline for keeping in touch with others. Despite the phenomenal growth of smartphones, the majority of homes still have a landline even if the landline is rarely used to make phone calls. Paying for a landline phone that you rarely use can be more than frustrating; while it may seem there’s no other option, it may actually work out cheaper to keep your landline even if you...

Learn More

At eZe-Talk, we understand that you expect your business to run efficiently, therefore we wouldn’t expect you to expect less from your broadband which is why we offer fibre optic broadband to ensure your connection meets these demands.  If you’re considering upgrading your business to fibre optic broadband, we’ve put together a few handy points to explain how fibre optic broadband can allow you and your colleagues to take full advantage of your internet connection. 1. You’ll get more done –...

Learn More

What challenges does a recession bring? For over 10 years, eZe-Talk delivers broadband and telephone services to consumers and small businesses. As the recession brings challenges for local businesses, eZe Talk director Steve Walsh discusses how to achieve growth through innovation at this week's UKFast Round Table. UKFast frequently hosts round table discussions with the UK’s leading entrepreneurs, business owners and experts. Covering all areas of business and current affairs, these lively debates offer valuable insight, opinion and knowledge. Watch the...

Learn More