Eze Talk customers to get caller display for free

Eze Talk has kept to its word of never increasing bills for customers.  This promise comes in the wake of an industry wide change that caller display must now be given to customers for free.  This move has forced all major telecoms companies to increase their bills and charges.

The regulatory authority for communications, Ofcom, recently announced that from 1st October, all telecoms companies would have to provide the caller display facility for free to their customers.  All of the big telecoms providers including Sky, BT and Utility Warehouse have increased other bills and charges this year to cover the cost of this (as the telecoms companies still get charged for this themselves by the wholesalers).  In fact, Utility Warehouse, not so subtly increased the prices of their broadband and phone packages on 1st October, the exact day that caller display was to be given for free.   Their home phone (line rental) service will increase by £1.50 a month to cover the cost of the caller display, as detailed here. 

The caller display facility is a useful tool for many, particularly the elderly and vulnerable, enabling them to screen calls for any numbers they don’t recognise.

If you do not have the caller display option, you are now entitled to get this option for free from your provider so be sure to ask for it if you want it (and make sure you are not charged!).   As part of Eze Talk’s ongoing commitment to saving you money, we are not passing any cost onto our valuable customers.  We’re pleased to be providing this feature for free and no other charges will go up because of this.

If you want to talk to us about your caller display option, or in fact about anything else, please call our friendly team on 0333 200 0801.